Refund Policy

Returns

We accept returns within 14 days of delivery.

To be eligible, your item must be unused, in its original packaging, and in the same condition as you received it.

Return shipping costs are the responsibility of the customer.

Non-Refundable Items

  • Digital or downloadable products cannot be refunded.

  • Items purchased during special promotions or clearance sales may not be eligible for return.

Refund Process

Once we receive and inspect your return, you will receive an email confirmation.

Approved refunds will be processed to your original payment method within 14-28 business days.

How to Initiate a Return:
Contact us at sitandzipbusiness@gmail.com with your order number and reason for return.